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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will open. It comprises exhaustive info about all the actions that you can carry out on the page in question. Each pop-up menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive assortment of educational videos describing how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, have a peek at our comprehensive Frequently Asked Questions section, which comprises questions asked by real clients and offers practical solutions. We periodically "revamp" our Frequently Asked Questions section with new Q&A's so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can contact our excellent team of customer service technicians available 24-7 and ready to help you with any issue. Each trouble ticket you send will be answered in less than sixty minutes (the average support ticket response time being only twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 97258

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com